Privacy policy

At Sheikh Traders, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store.

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1. 📋 Information We Collect

We collect the following information when you browse or place an order:

• Personal Identification Info — Full name, email address, phone number
• Billing & Shipping Info — Delivery address, city, country, postal code
• Payment Info — Processed securely via Shopify Payments (we never store your card details)
• Device & Browser Info — IP address, browser type, pages visited, time spent
• Communication Info — Messages or queries you send us via email or WhatsApp

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2. 🎯 How We Use Your Information

We use your information to:

• ✅ Process and fulfill your orders
• ✅ Send order confirmations and delivery updates
• ✅ Respond to your customer support queries
• ✅ Improve our store experience and product offerings
• ✅ Send promotional offers (only if you have opted in)
• ✅ Prevent fraud and ensure transaction security
• ✅ Comply with legal obligations

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3. 🔐 How We Protect Your Information

We take your data security seriously:

• Our store runs on Shopify's secure, SSL-encrypted platform
• Payment transactions are processed through PCI-DSS compliant gateways
• We never sell, rent, or trade your personal information to third parties
• Access to your data is strictly limited to authorized personnel only
• All sensitive data is stored on secure, protected servers

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4. 🤝 Sharing Your Information

We only share your information with trusted third parties when absolutely necessary:

We never share your data for advertising or marketing purposes with outside companies.

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5. 🍪 Cookies & Tracking

Our store uses cookies to enhance your experience:

• Essential Cookies — Required for the store to function properly
• Analytics Cookies — Help us understand how visitors use our store
• Marketing Cookies — Used to show relevant ads (only with your consent)

You can disable cookies at any time through your browser settings. However, some features of the store may not function properly without them.

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6. 📦 Order & Payment Information

• All payments are processed through Shopify's secure payment gateway
• We do not store your credit/debit card information on our servers
• Your billing information is used solely for processing your transaction
• Order history is stored securely for your reference and our records

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7. 📧 Marketing Communications

• We only send promotional emails or messages if you opt in during checkout
• You can unsubscribe at any time by clicking the unsubscribe link in any email
• We do not send spam or unsolicited messages
• WhatsApp or SMS updates are only sent for order-related notifications

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8. 👶 Children's Privacy

• Sheikh Traders is intended for users aged 18 and above
• We do not knowingly collect personal information from children under 13
• If we discover we have collected data from a minor, it will be deleted immediately

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9. 🌍 Third-Party Links

Our store may contain links to external websites. Please note:

• We are not responsible for the privacy practices of third-party websites
• We recommend reading the privacy policy of any external site you visit
• Clicking third-party links is entirely at your own discretion

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10. ✏️ Your Rights

As our customer, you have the right to:

• ✅ Access the personal data we hold about you
• ✅ Correct any inaccurate or outdated information
• ✅ Request deletion of your personal data
• ✅ Opt out of marketing communications at any time
• ✅ Request a copy of your data in a readable format

To exercise any of these rights, simply contact us using the details below.

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11. 🔄 Changes to This Policy

• We reserve the right to update this Privacy Policy at any time
• Any changes will be posted on this page with an updated date
• Continued use of our store after changes means you accept the updated policy
• We encourage you to review this page periodically

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12. 📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: